Shipping Information

Local Orders

Delivery Time:

  • We at Maryum & Masooma aim to process and dispatch your orders within 2 - 6 weeks (working days only, Monday -Friday) depending on the collection you have chosen your dress from, once the order is confirmed. You are requested to be available on the provided contact number via WhatsApp, so our team can reach you.
  • You will be informed via phone or email in case a shipment is delayed due to any given reason.
  • Delivery will take up to 2 to 4 working days once the order is dispatched.

    International Orders:

    Delivery Time:

    • It will take 2 - 6 weeks depending on the collection you have chosen your dress from, to prepare and dispatch the order placed within weekdays (Monday – Friday).
    • Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you.
    • You will be informed via email in case the shipment(s) gets delayed due to any given reason.
    • Delivery will take up to 7 to 8 working days once the order is dispatched.

    Customs, Duties and Taxes

    • All international orders may be subject to taxes and duties.
    • We ship your package “Duty and Taxes” unpaid, and we do not calculate any local taxes or duties during checkout.
    • Any fees that are due will be collected on delivery of the order.
    • Any applicable customs, import and collection fees are the responsibility of the customer.
    • Customs authorities require that we state the value of your order directly on your package(s).
    • Taxes and fees are based on many factors, including location, material, item value, etc. We have no control over these charges and cannot predict what they may be as customs policies vary widely from country to country.
    • If your order does require any additional charges, they must be paid by the customer for the package to clear customs.
    • You will be responsible for paying the shipping costs for the exchange of your item. Shipping costs are non-refundable. Depending on your location, the time it may take for your exchanged product to reach you may vary.

    By agreeing to use our recommended logistics services, you acknowledge that we have no control over the functionality and effectiveness of the shipment and delivery services. We will not be liable, whether directly or indirectly, for any delay or failure in the delivery of the products. You agree to discharge, without limitation, the Company, its owners, directors, officers, employees, agents, successors, and affiliates from any claims or liabilities arising due to interrupted, erroneous, or negligent logistics services.


    Need more details? Write us at maryummasooma.official@gmail.com 

    Delivery charges:

    To calculate shipment charges, you can select any product and checkout with your delivery address to calculate the estimated delivery charges (doesn’t include any taxes & duties).